Assist in the oversight of basic cashiering processes including processing customer sales, cash handling, providing oversight of student cashiers as needed, and maintaining the proper cash register close out procedures at the end of the day
Assist in the receiving of merchandise as needed - Verify that the quantity shipped matched the quantity ordered on the purchase order - Verify that the invoice price matches the selling price - Place price tags on merchandise if needed
Responsible for supporting and maintaining the ecommerce functions of the course materials department - Selling of non-returnable inventory online - Maintain the inventory of books being sold on Amazon and other marketplace websites - Set online retail prices and adjust as market dictates - Oversee all functions of the online course material reservation site
Oversee the processing of Scholarship Textbook Reservations and related billing functions. - Maintain accurate data with regard to the pulling of textbooks for athletic scholarship recipients by working with the Athletic Department - Maintain accurate data with regard to additional department scholarship programs
Assist in the hiring and training of students and other staff if needed - Manage their day to day activities - Create the weekly work schedule - Complete evaluations as needed
Work on the following course materials related tasks - Maintain regular correspondence with faculty in all departments to communicate any problems with book orders or to inform them of new editions, enhancements, etc. and act upon them accordingly - Maintain/verify book orders that are collects through the Verba Collect tool - Create want lists for course materials for both stores and submit to wholesalers and on-line sourcing providers. - Create purchase orders and manage Pubnet and on-line orders - Follows up on orders placed and ensures that the books are on the shelves prior to the start of class - Communicates any delays in these books to faculty and direct supervisor
Perform other related duties and participate in special projects as assigned.
1. High School Diploma or equivalent.
2. One (1) year of experience in a retail environment.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs) 1. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 2. Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. 3. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 4. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 5. Service Orientation — Actively looking for ways to help people. 6. Speaking — Talking to others to convey information effectively. 7. Mathematics — Using mathematics to solve problems. 8. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. 9. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. 10. Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. 11. Near Vision — The ability to see details at close range (within a few feet of the observer). 12. Speech Recognition — The ability to identify and understand the speech of another person. 13. Speech Clarity — The ability to speak clearly so others can understand you. 14. Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). 15. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 16. Written Comprehension — The ability to read and understand information and ideas presented in writing. 17. Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem. 18. Selective Attention — The ability to concentrate on a task over a period of time without being distracted. 19. Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. 20. Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 21. Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Additional Salary Information: Contact me to discuss.
Internal Number: (Job ID #108489)
About University of Illinois at Chicago Bookstore
We serve the UIC campus with two bookstores and a tech center
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