The University of New Mexico is seeking a dynamic, forward-thinking leader to manage multiple Retail Departments at the UNM Bookstore including Supplies/Requisitions and the TechDen at the main bookstore and the Medical Legal bookstore. We are committed to supporting the academic mission of the University of New Mexico through innovation, collaboration, and maintaining a standard of excellence.
The selected candidate will, under general direction, provide administrative and functional supervision of the Supplies/Requisitions and Technology departments at the Main Bookstore, as well as the Medical Legal Bookstore This position is specifically responsible for managing all day-to-day store operations of these departments, including customer service, inventory control, sales and returns, and all related reporting. Responsible for supervising personnel which includes hiring, firing, performance evaluations, training, work allocation and problem resolution. Responsible for creating annual budgets and developing systems, practices and procedures to ensure sound fiscal direction is in place for the departments.
This position also assists in the planning and implementation of a comprehensive marketing program, which includes advertising, sales promotions, increasing awareness about products and services, visual merchandising, and special marketing events. Maintains positive, responsive working relationships with the campus community to increase bookstore visibility and raise awareness of products and services. Develops and implements policies and procedures consistent with those of the organization to ensure efficiency of all operations. Represents the organization at various community and/or business meetings, committees and task forces including campus, state, and regional associations, as well as national associations.
This position is responsible for working directly with Apple products and team members, ensuring that the Technology department is in compliance with all Apple Authorized Campus Store policies and procedures. This position is also responsible for working with UNM departments and administration in the procurement, processing, and documentation of all institutional purchases placed through the Bookstore, including supply and technology requisitions. The position will require the ability to work collaboratively and build partnerships with campus and vendor business partners.
Some weekend and evening hours required.
High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Thorough understanding of retail accounting, inventory management terminology and practices, and pricing strategies
Experience with marketing to include developing promotions, organizing events, merchandise planning and analyzing results of each
Experience supervising staff and students in multiple departments, including training and performance management
Experience with vendor and distributor resources and be familiar with terms of sale within the industry
Demonstrated success creating new business opportunities
Ability to collaborate with internal and external University departments to meet business goals
Experience with Apple sales and service systems, processes, and procedures
1-3 years of experience in a technology-based sales environment
Excellent written and verbal communication skills
The UNM Bookstores are dedicated to supporting student success and enriching the lives of our campus and community. All proceeds from sales stay on campus.UNM is located on a beautifully landscaped plot of land in the heart of Albuquerque, NM, featuring buildings inspired by adobe structures alongside Historic Route 66 (aka, Central Ave.). University staff enjoy an exceptional benefits package, including health insurance and retirement options, and a generous tuition remission program for employees and their dependents, including spouses/domestic partners and dependent children. There are 14 paid holidays for the 2018-2019 academic year, including winter break. The campus is minutes from Nob Hill, Historic Old Town, the Albuquerque Bio Park, the Sunport, Uptown, and Balloon Fiesta Park. Albuquerque is a gem located at the crossroads of Interstates 40 and 25. Founded in 1706, the city embraces its rich history from Spanish colonial days and its Native American influences. This largest city in New Mexico is centrally located in the Land of Enchantment, with easy access to Santa Fe, Taos, Los Alamos, and Las Cruces. Albuquerque features a strong Arts community. Sport teams include UNM Lobo basketball, football and other sports, the Albuquerque Isotopes, and the Duke City Gladiators. Performing Arts organizations include music and dance groups. With an elevation of 5,312 and 278 days of sunshine per year, Albuquerque is the perfect place for outdoor enthusiasts to enjoy the many bike paths and short commute times. New Mexico is home to national parks and forests, with camping and hiking opportunities as well as skiing and snowplay. Residence options range from modern suburban to mid-century neighborhoods and country living.
Additional Salary Information: Exempt position paid monthly.
Internal Number: req13739
About University of New Mexico Bookstore
The University of New Mexico Bookstores are proud to be owned and operated by the University of New Mexico. Our primary mission is to serve the students, faculty, and staff of the University as well as our community customers. We strive to deliver quality products and services to enhance the educational, professional, and personal lives of our UNM community.
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