This recruitment is being handled by ZRG Partners search firm. Please apply directly to this UC San Diego posting and also submit your application to ZRG at: UCSDStoreManager@zrgpartners.com.
All conversations and applications are held in strictest confidence. Inquiries and questions concerning this search may be directed to Gene Head and/or Stephanie Franklin, ZRG consultants supporting this search.
This recruitment will remain open until filled. Priority consideration will be given to applicants who apply by 05/08/2023.
A cover letter is required for a complete application packet.
Recognized as one of the top 10 research universities worldwide, a culture of collaboration sparks discoveries that advance society and drive economic impact. Best practices, best people at the best place to work! Our team is looking to add an extremely creative individual as the next Director of the UC San Diego Bookstore. If you are a strategic leader with an innovative mind, we want you!
Under the general direction of the Executive Director of Triton Auxiliary Programs & Services (TAPS), direct and manage the UC San Diego Bookstore main facilities including the Bookstore, Sunshine Market and Audrey's Café. Provide leadership for the overall management of the Bookstore's retail and support operations while maintaining an organizational structure that provides sufficient staff expertise to achieve goals and implementation of strategies. Plan and manage assets to ensure profitability. Fulfill the Bookstore's purpose to provide retail services to UC San Diego and to be an academic resource that supports the academic mission of the University. Meet or exceed customer expectations for service and book/merchandise selection. Enhance productivity by streamlining internal business processes. Sustain and improve Bookstore staff expertise and satisfaction on the job.
Bachelor's degree in related area or an equivalent combination of experience/training. Substantial knowledge of retail (e.g. campus store) and/or higher education auxiliary operations. Substantial leadership experience in retail and/or higher education.
Strong experience in independent administration and store management including, but not limited to financial and personnel management, retail, business technologies, customer service, operations, marketing, asset protection, receiving and warehousing. Knowledge of retail asset protection programs including loss prevention, surveillance, and auditing functions; cash handling and controls.
Detailed knowledge of college textbook industry and emerging trends, of publishers, ordering and returns process. Detailed knowledge of non-book merchandise normally carried in college stores, vendors, prices, ordering process and relation functions, including optimization of merchandise mix.
Demonstrated management and conflict resolution skills to effectively lead and motivate others. Proven supervisory, leadership, and personnel management skills to effectively administer and manage through others. Thorough knowledge of staff utilization and motivation; ability to plan and manage the work of subordinate supervisors and staff.
Demonstrated ability to recruit, interview, hire, manage and supervise effectively the work of others including setting and meeting performance goals, and conducting performance appraisals. Skill and knowledge to create performance standards and incentive programs that increase morale and productivity.
Proven ability to provide an open climate and create opportunities for employee communication and positive departmental interaction. Demonstrated skill and knowledge in employee development, including the ability to develop and implement effective training programs.
Broad knowledge of organizational processes, protocols and procedures with a focus on budget, account and fund management, and/or personnel management under labor contract(s) and personnel policy. Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and/or accounting and payroll.
Strong knowledge and experience in financial management and accounting practices to develop, implement, analyze, and monitor annual multimillion dollar operating budget. Ability to prepare short and long range forecasts.
Demonstrated knowledge and skill in marketing and merchandising concepts to develop programs and conduct research. Strong marketing skills sufficient to determine markets and communication techniques best suited to present products and services.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.