Job Description: The Sale Support Specialist will be responsible for website performance, implementation, maintenance and updates, troubleshooting functional glitches and errors in the stores processes, and advancing the user/customer experience. This position will participate in site design and growth, testing, launching, measuring, reporting on key performance indicators, our customer base, and creating effective strategies that will promote the long-term growth of our revenue. The Sales Specialist will also serve in increasing the customers experience when visiting our on campus sites. These include our Bookstore, Hotel, Football Field, Basketball Kiosk, and other campus pop up store locations. They will assist in merchandise collection, distribution, an