We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. As an affirmative action employer, we actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.Classification: Office SpecialistTemporary, Full-timePosition dates: 12/10/2025 ? 2/10/20268:00 AM 4:30 PM, Monday ? Friday (hours may vary)Salary Range: Hourly from $20.32 to $24.12*Salary placement is dependent on education and experienceThe vacancy is posted on-line from Wednesday, November 5th ? Wednesday, November 19th ABOUT THE POSITION Working with a talented team in Normandale?s Textbook Depot, you will use your exceptional customer service skills, along with basic computer skills and your superior attention to detail, to ensure our students have the books and materials they need to progress toward their educational goals. You will assist with receiving and shelving books, fulfilling web orders, and helping students with placing their web orders, along with providing customer service via email, phone and in-person to students, staff, and faculty. Normandale is currently hiring for up to 6 open positions.This position will actively advance the college?s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.YOUR QUALIFICATIONSMinimum Qualifications:Communication skills (reading, writing and speaking) sufficient to understand and be understood during in-person, email/written, and phone interactions with othersProficiency with computers, email, and software sufficient to communicate professionally via email, navigate documents, and maintain organized electronic recordsKnowledge of customer service practices and principles sufficient to identify each customer?s needs, meet quality standards for services, and evaluate customer satisfactionPreferred Qualifications: Web order processing experienceOrganizational skills and the ability to prioritize work assignmentsAttention to detail and clerical skills sufficient to receive, file, store, and review source documents, compare documents to database information, and edit, code and correct documents.Ability to follow written and oral work direction and work independently with limited supervision in a fast-paced environment. Must be dependable, self-motivated, and able to meet strict deadlines.Ability to work cooperatively with diverse groups, including students, administrators, faculty, staff, and vendors; experience working in higher education.Physical RequirementsMove items weighing up to 25 pounds on a regular basisWHY NORMANDALENormandale is the largest community college in the Minnesota State Colleges and Universities system, serving almost 15,000 students from diverse backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow and learn and advance all the while working for an organization that is committed to providing an inclusive and equitable space for students to learn.Equal Employment OpportunityNormandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.Reasonable accommodations will be made for applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu. Please indicate what assistance is needed.The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be available to accept work in the U.S. by the day employment begins.An offer for this position may be contingent upon the completion of a background check.

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